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Warranty

Fuel USA Limited Lifetime Warranty

We stand behind the quality of our products with a Limited Lifetime Warranty on all products that have a paid retail value of $21.99 and above from an authorized Fuel USA retailer— our guarantee that every Fuel USA item is free of material and manufacturing defects. If you purchase Fuel USA from an unauthorized Fuel USA retailer your Fuel USA warranty may be deemed invalid. This warranty is valid for the duration of the original purchaser’s lifetime, beginning on the date of purchase from an authorized Fuel USA retailer.

 

If you discover a material or manufacturing defect, we will replace the item at our discretion with same style or like style product. Our warranty claims processes may be updated from time to time to represent current company standards. Products must be registered first in order to submit a warranty claim and must be accompanied by original proof of purchase. We do not replace products that have been replaced from a previous warranty claim.

 

This Limited Lifetime Warranty does not cover general wear and tear, including but not limited to the breakdown of colors and materials over time. Warranty does not cover misuse, accidents, solvents, cleaning liquids, damage during transport, or any modification to an Fuel USA product. We reserve the right to decide whether a product is defective or damaged through normal wear-and-tear.  If a product was damaged during flight, transport or by any carrier, you must immediately report such damage directly to the transport operator or carrier, as this damage is expressly not covered by Fuel USA We also cannot be held responsible for loss, damage or cost resulting from the use or loss of our products.

 

We stand by our commitment to manufacturing quality products that perform for life. As part of our commitment to improving our products, please note that we may request that the defective product be sent to us for further inspection. We will not honor fake or fraudulent warranty claims and reserve the right, in our sole discretion, to reject any warranty claims which we suspect to be fraudulent.

 

Our Limited Lifetime Warranty applies to all products that have a paid retail value of $21.99 and above from an authorized Fuel USA retailer. Products must be registered in order to submit a claim. You must be located in the United States and have a valid US postal address.  If you have any questions, please contact us at customercare@fuel-usa.com